Send Us a Message
Get in Touch
Email Support
support@1stlumi.com
We respond within 24 hours
Report a Bug
Found something wrong? Let us know and we'll fix it fast.
Feature Requests
Have an idea to make 1stLumi better? We love hearing from our users!
Privacy & Data
For privacy-related requests, see our Privacy Policy or email us directly.
Frequently Asked Questions
How do I restore my purchase?
Go to Settings tab inside the app and tap "Restore Purchases". Make sure you're signed in with the same Apple ID used to purchase.
Is my data backed up?
Your data is stored locally on your device. We recommend enabling iCloud Backup to keep your data safe across devices.
How do I cancel my subscription?
You can manage or cancel your subscription in the App Store. Go to Settings → Apple ID → Subscriptions.
Does the app work offline?
Yes! All core features work offline. Internet is only required for AI chat and syncing features.